Privacy Policy
We are committed to protecting your privacy and personal data when using Gexim AI.
Last updated: March 1, 2026
1. Information Collection
We collect personal information when you register an account, including full name, email, phone number, and business details. Additionally, the system automatically records technical data such as IP address, browser type, access time, and pages viewed. Import-export activity data is collected as you utilize the platform's features.
2. Use of Information
Your information is used to provide and improve services, process support requests, and personalize the user experience. We also use data to train and optimize AI models to deliver more accurate suggestions for import-export tasks. Anonymous statistical data may be used for research and product development.
3. Information Protection
We implement industry-standard security measures to protect your data, including SSL/TLS encryption, storage data encryption, and multi-layered access control. The system is monitored 24/7 with periodic security checks. Our employees access data only when necessary for work and sign confidentiality agreements.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for commercial purposes. Information is shared only with payment processing partners, cloud infrastructure providers, or when required by competent law enforcement agencies. Third parties must comply with equivalent confidentiality commitments.
5. Cookies
Gexim AI uses cookies and similar technologies to maintain login sessions, remember personal preferences, and analyze usage behavior. You can manage cookie settings through your browser, but disabling cookies may affect some service features. We use both session (temporary) and persistent (long-term) cookies.
6. User Rights
You have the right to access, edit, or request the deletion of your personal information at any time via account settings or by contacting the support team. You also have the right to export all your data in a readable format. We will process privacy requests within 30 business days.